How to send diagnostic logs Homepage › Forums › How-to and troubleshooting › How to send diagnostic logs This topic contains 12 replies, has 4 voices, and was last updated by Greg Driver 2 months, 1 week ago. Viewing 13 posts - 1 through 13 (of 13 total) Author Posts 2017-09-25 at 09:36 #515 Greg DriverKeymaster Please send me below files during troubleshooting: 1 steamvr.vrsettings – located usually in folder C:\Program Files (x86)\Steam\config 2 vrserver – located usually in folder C:\Program Files (x86)\Steam\logs 3 driver4vr.log – located program installation folder, usually C:\Program Files (x86)\Driver4VR\logs This topic was modified 1 year, 11 months ago by Greg Driver. This topic was modified 1 year, 8 months ago by Greg Driver. This topic was modified 1 year, 8 months ago by Greg Driver. 2018-01-22 at 12:51 #2454 Greg DriverKeymaster How to manually remove Driver4VR from SteamVR: 1. go to SteamVR binary folder – usually: C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\win64 2. execute vrpathreg removedriver “path to deriver in quotation marks” 2019-01-17 at 10:33 #5946 kirill kirillParticipant I don’t have last file. What I mast do This reply was modified 7 months, 1 week ago by kirill kirill. 2019-01-17 at 10:45 #5948 kirill kirillParticipant How can I send you these files This reply was modified 7 months, 1 week ago by kirill kirill. 2019-01-18 at 11:24 #5985 Greg DriverKeymaster the fiels seem to be not uploaded. what is the problem? 2019-01-19 at 09:23 #5996 kirill kirillParticipant I get an error “Error while creating UI.” 2019-01-23 at 13:17 #6017 kirill kirillParticipant answer me please 2019-01-25 at 09:06 #6031 Greg DriverKeymaster this error should have been fixed in latest release. please download and install. let me know if it still happens. 2019-01-25 at 14:17 #6037 kirill kirillParticipant I still get this error… 2019-05-26 at 20:01 #11329 Thomas KreuzmeierParticipant Hi Greg, I still get the “was not detected :(“message Attachments:You must be logged in to view attached files. 2019-06-02 at 13:44 #11390 Greg DriverKeymaster logs say you are in safe mode. so press button to disable safe mode. if that does not work and you are still in safe mode then uninstall steamvr, delete its folder and install agian. 2019-06-15 at 05:23 #11490 synergyxParticipant could use help troubleshooting was working fine until i did the driver4vr update today Attachments:You must be logged in to view attached files. 2019-06-17 at 07:08 #11504 Greg DriverKeymaster you can downlad previous version from the site and check if it is working fine? you have quite big amount of drivers installed multiple times. for example you should avoid psmoveservice bridge to steamvr with driver4vr. C:\Program Files (x86)\TrinusPSVR\ext\trinuspsvr C:\Program Files (x86)\Riftcat 2\lib\Driver\vridge E:\SteamLibrary\steamapps\common\iVRy C:\Program Files (x86)\Steam\steamapps\common\SteamVR\drivers\psmove C:\Program Files (x86)\Driver4VR\lib\drivers\driver4vr C:\Users\damso\Downloads\JRAEGAMES PSMOVE\JRAEGAMES PSMOVE\PSMoveSteamVRBridge\drivers\psmove C:\Program Files (x86)\Steam\steamapps\common\iVRy Author Posts Viewing 13 posts - 1 through 13 (of 13 total) You must be logged in to reply to this topic.