Driver4VR Quality and Support

[azw413]

Greg,

I’ve spent many hours over the past few days trying to get Driver4VR to work with wiimotes and now joy-cons. I also have Kinect 360. What I’ve found is that wiimotes just simply don’t work and joy-cons partially work but not well enough to be useful. Kinect seems to work relatively well. So far I’ve spent around $50 on joy-cons and Kinect and $20 on Driver4VR.

My setup: Oculus GO, ALVR, Kinect 360, Joy-cons, Windows 10, i5, 8GB, RTX2060

When I look through discord and these forums, it’s clear that many people have the exact same problems i.e. wiimotes just not recognised at all by driver4vr and erratic behaviour with joy-cons. What’s worrying is that they are all pleading for help and almost never receive it from yourself, occasionally they get a helpful response from another member but more likely they probably give up.

Driver4VR could be awesome software if it worked reliably or there was more collected knowledge on how to resolve problems rather than just the youtube videos which apparently show everything working perfectly encouraging all of us to spend our money on driver4vr and controllers.

I realise that you’re one person and are limited to what you can do but I think you should dedicate a lot more time to getting the basics working reliably i.e. connection issues with controllers and spend more time investigating issues from customers which have paid money for your software rather than constantly adding new features which probably also work intermittently. If you’re not prepared to do that then it’s dishonest to continue taking money from people. Why don’t you consider an open source model and then you can race ahead adding new features and others can focus on fixing the many bugs in there ? You could still retain ownership of the product allowing you to commercialise it at some point. You could even charge for builds of the software in case people don’t want to build it themselves.

Sorry to moan but I think you have a good prototype ruined by poor quality which could easily be addressed. I suspect a lot of people are wasting time and money on something which, realistically, is not fit for purpose.

Can others add reply with a +1 if you agree or -1 if you disagree with my comments – thanks.

[jinxist]

I’m with you on this.

[Greg Driver]

hi.
first of all please note how many problem happens with oculus installed or wmr and bluetooth connection of controllers.
secondly i work on website upgrade and there will be also a secion with knowledge base that I hope will address many of those issue.s
i agree with you and working on improvements on the quality as well.
regards

[Author]

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