Contacted Customer Support: No answer

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  • #14477
    Red CloudRed Cloud
    Participant

    Greg

    I emailed customer support last week about an issue related to a constant alert to update that keeps appearing on start, and the fact the latest version isn’t working with advanced settings’ snap turning. No one has responded.

    Can you help with this?

    Thanks

    #14551
    Red CloudRed Cloud
    Participant

    Still no response. I also emailed customer support again a few days ago. This is beginning to make me lose confidence in this app to the point I may stop recommending it. I am still hoping to hear something …

    #14580
    Bla BlablaGreg Driver
    Keymaster

    sorry for delay. i will reply to your email.

    #14589
    Red CloudRed Cloud
    Participant

    Greg, the alert issue is gone. Thanks, but for some reason, the snap turning based on the Open VR Advanced Setting functionality is still not working. But, it is working with the earlier version. I updated to the most recent download and tested. Problem still persists.

    #14591
    Red CloudRed Cloud
    Participant

    The version that still works is 5.2.2.1. What do you advise? Thanks

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